Oooh those cheeky Panthers! =o)

[andyd]

*snigger*

Had to laugh at this!

The Panthers are encouraging fans NOT to use credit/debit cards to pay for Play Off tickets because of the high 10% fees, instead they suggest using cash which can be taken from the NIC cash machines for a fixed fee of £1.95!

May I be the first to suggest the use of a city centre cash machine to collect your cash on the way to the arena with no charge seeing as no one will think of that without a reminder!

[quoththeraven]

Who do they expect to fall for this?

I thought those ATMs with the high fees were reserved for nightclubs with points of no returns - you know, so once you're in you can't go out to use a cashpoint without having to pay and wait to get in again, so they have ATMs with huge fees to rob students blind.

[Deleted]

I always find the good old fashioned cheque book to be the best way & it don't cost a penny extra.

[BIG-BAD-TONE]

Suppose they have to justify them being in the arena they have probably had a reminder from the company that owns them that not enough people are using them
cheeky cows!

[carolle]

Both the NIC cash machines were out of order the other night so hope they get them sorted if they are suggesting using them.

[Peacock]

nemesis1 said:

It's days are numbered anyway as the OFT are looking in to booking fee's as a whole.

Don't hold your breath Nem. The OFT are notoriously bad at copping out of tough decisions. Just ask any Publican who pays for Sky TV!

[dodit]

picko said:

I always find the good old fashioned cheque book to be the best way & it don't cost a penny extra.

Your sooooo cheap.

[Higgy]

haha they must think we are the stupidiest people in the world,if anyone actually bypasses a free cash point in town and goes to the pay ones in the NIC i would worry about their state of mind

[Jasper]

Seeing as they are making such a big deal out of the 10% surcharge I assume the club will not be making the same 10% charge next summer for season tickets paid for on plastic!!

[charlish2099]

i think they are just using the cash machine as an example, dont knowck them, just traing to sava you a few quid.

[jaycourtney]

why not go to a cash point outside of the NIC?

[oldman]

nemesis obviously i hope yours was a wnd up because as the cashier is being paid for the time and you are not for wasting your time why would that annoy them seems a bit childish to me and basically very,very, sad if you get pleasure from such a mundane action, my suggestion to everyone is suit yourselves if you want the tickets pay for them by any method you wish if not dont ok rant over nemesis and in case you are wondering no i am not a cashier

[ted]

oldman said:

nemesis obviously i hope yours was a wnd up because as the cashier is being paid for the time and you are not for wasting your time why would that annoy them seems a bit childish to me and basically very,very, sad if you get pleasure from such a mundane action, my suggestion to everyone is suit yourselves if you want the tickets pay for them by any method you wish if not dont ok rant over nemesis and in case you are wondering no i am not a cashier

Not really.... If someone charged you for a 'processing fee'.... lets say for example £1 per ticket.

You buy 10 tickets all in one go. Thats an extra £10.

As Nem said, the charge is per transaction, not a percentage cost, or anything like that.

You buy 1 ticket, you buy 100 tickets.... if its all in one go the charge is the same.

For every ticket you buy after the first someone is making a profit. If the ticket sellers said 'Ok we will only charge you a flat rate £1 per transaction'... that would be a fair portrayal of costs.

Im ognna start doing what Nem has done

[LUFC]

picko said:

I always find the good old fashioned cheque book to be the best way & it don't cost a penny extra.

Most banks are phasing out cheque books though.

[Nemesis]

No wind up mate, if they are charging per ticket, then as far as I'm cocerned they can pay per ticket. The way to do that is to make each ticket you want a seperate transaction. It takes a couple of minutes extra and was actualy advice given to me by a cashier!

[BJ]

Remind me not to queue behind Nemesis for tickets! ;D

[Shaggy]

bj said:

Remind me not to queue behind Nemesis for tickets! ;D

That's actually a fair point... it's all very well making it more difficult for an arena to rip off the customers by buying tickets one at a time... but it will also have the effect of making everyone behind you in the queue wait longer - isn't that a bit unfair on everyone else?

[spik]

To remember (am I correct?), it is the arena who are cashing in and not the Panthers here? Less they get a cut? The website just forgot to mention the street cash machines. Which I think come to all of our minds easily except the webmaster.

[Nemesis]

shaggy said:

bj said:

Remind me not to queue behind Nemesis for tickets! ;D

That's actually a fair point... it's all very well making it more difficult for an arena to rip off the customers by buying tickets one at a time... but it will also have the effect of making everyone behind you in the queue wait longer - isn't that a bit unfair on everyone else?

Why?
I could just get each paty to buy individualy, end result is the same. The longest part of the transaction is the initial input of data, once done once the rest is easy and further transatctions take just seconds, the whole thing maybe lasts 1 minute longer, about the same as a cash transaction. And TBH mate, I don't care, if I'm getting ripped off (And we are) they are going to know about it!

[oldman]

no point at all nemesis your actions are affecting the people around you, rather than the system that you do not like. Surely you must realise that your stance is futile and the problem is by no way the fault of the cashier, or the line of frustrated panthers fans behind you. If you feel they are ripping you off why buy the tickets i am sure they will sell them all with or without you. I also still feel that your comments about it (annoying the cashier) are a clear indication that you are not looking at the full picture. I bet the cashier that told you to do it would not like people to do it to them

Dont be so silly there are other ways to make your point than messing fellow fans and arena staff about.

i hope that is better rob

[Rob #12]

oldman said:

no point is your actions are affecting the people around you rather than the system that you do not like, surely you must realise that your stance is futile and the problem is by no way the fault of the cashier or the line of frustrated panthers fans behind you if you feel they are ripping you off why buy the tickets i am sure they will sell them all with or without you i also still feel that your comments about it widdles the cashier off are a clear indication that you are not looking at the full picture, and i bet the cashier that told you to do it would not like people to do it to them Dont be so silly there are other ways to make your point than messing fellow fans and arena staff about.

Sorry mate, but that was so hard to read. I don't mean tp ick faults, but at least use full stops.

I see what you are saying, but what Nem is doing is making a point. If more people do it, just like any complaints department, they might just take note. As far as I can see, it takes slightly more time, but if it reduces booking fees (not saying it will, I am not that naive), then the fans are the long term winners.

Besides, I doubt Panthers fans will be behind him, unless we are buying tickets from Hallam FM

[maxfax]

Sorry..I am with Nemesis & Ted on this. Good on yer guys.

[oldman]

sorry if it sheffield fans behind him, but still the same lack of regard for anyone else

[Shaggy]

Thing is.... is there any realistic chance of this tactic actually leading to a positive change? I would say no.

Why?

The people you need to influence are the decision-makers at the arena (whichever arena that may be).

Are they honestly likely to give a damn about punters being frustrated at having to queue longer? - no. Even if a few people get narked and leave the queue, they are most likely to try again later or order by phone etc. The tiny loss (if any) from people not buying a ticket at all will surely be far, far less than the cash generated by these rip-off fees.

Are they likely to give a damn about cashiers getting annoyed with someone delaying matters? - no. What do they care? - the cashiers are 'just' employees, that's their job.

If you don't specifically target your action, all you will be doing is giving yourself a (false) sense of 'doing something', and annoying other people to no gain.

I'm all for ending the blatant rip-off of 'booking fees' and 'transaction charges'... this just isn't the way to do it. I'm not sure that any action short of a mass and/or sustained boycott actually would do anything, but I'm sure that this definitely wouldn't. Unfortunately.

[sunbeam]

The 10% fee is a way of the NIC making more money from ice hockey. If everyone pays cash then that means the NIC makes less money from Panthers fans. If they make less money then they need to find income from other sources. And that may mean bumping the Panthers from a Saturday night so they can stage a gig/rave/show etc.