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Post by cooperphil156 on Sept 19, 2019 11:59:26 GMT
I have had a frustrating time contacting Fife Flyers and their webcast provider. I paid for the webcast, but it would not load. I filled in the form to send to the webcast provider several times, but had no reply. I have contacted Fife Flyers by email and Phone. The phone messages have had no effect. The emails have had no effect, with response that isn't their concern. Very poor
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Post by The Flying Shirt on Sept 19, 2019 14:53:03 GMT
The webcast was perfect here with no problems at all. BT Broadband, Firefox browser.
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Yotes
Forum Admin
Posts: 16,405
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Post by Yotes on Sept 19, 2019 15:02:20 GMT
Could try contacting them publicly, do they have a Twitter account, and do you?
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Post by dreadface on Sept 19, 2019 20:10:01 GMT
After a few bad experiences with webcasts *cough* Sheffield *cough* I don’t buy them unless I can pay via PayPal so if there’s any issues I can put in a payment complaint.
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Deleted
Deleted Member
Posts: 0
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Post by Deleted on Sept 19, 2019 21:18:46 GMT
I also had problems but I am in Toronto and know I had a slow connection at my place so I relocated to a bar(always a smart move) and watched using their WiFi which was fine. Maybe you had internet similar to my place.
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Post by azbates on Sept 20, 2019 15:59:05 GMT
The Flyers alternative stream was fine for me, the main one wouldn’t work properly. I did however have problems with Dundee stream, they ignored any method of contact from me so I claimed my money back through PayPal, if that’s the method you paid with then let them know and start the process.
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Post by cooperphil156 on Sept 22, 2019 7:12:39 GMT
Could try contacting them publicly, do they have a Twitter account, and do you? I tried everything - facebook and twitter landline, mobile line and the website contact form. Paid by Papal. Then I received later a suspicious email form from Paypal which proved to be a scam followed by a scam phone call, which asked me to change my account details as my bank account had been compromised. Coincidence or not, concerning.
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Post by cooperphil156 on Sept 22, 2019 13:36:01 GMT
Here we go again "Harry Wyse Why am I not getting the webcast paid for it?"
WEBCAST Coventry Blaze Ice Hockey Team? You can still watch all the action via 247.tv
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